4704 Cahaba River Road, # D | Birmingham, AL 35243 | (205) 262-9855 | http://www.weissdental.com/
SW: In a sentence or two, tell the readers a little bit about your business.
I am a dentist, offering restorative and cosmetic services, as well as Invisalign, implants, CPAP alternatives, and headache treatment.
SW: What makes your business unique?
I know that people do not like going to the dentist. I have always tried to make it as relaxing and pleasurable as possible, establishing a relationship with each patient. My staff feels the same way, knowing each patient personally.
SW: In this roller coaster of an economy, describe in one word the key to success.
Honesty and fairness. I, truly, believe in the Golden Rule. I treat people as I would want them to treat my family.
SW: What is the funniest or wildest thing that has ever happened or you have found on your property?
An older woman called, saying that her tooth had broken. She came in and slowly, carefully unwrapped to tissue and handed the tooth part to the dentist I was working for. He looked at it, then quickly wrapped it back up, slipping it into his pocket. After she had left, he showed us what she had brought; it was a periwinkle shell and we all had a good laugh. Later that day, she calls back, in a feisty, almost screaming voice, “What the hell did I bring you? I just found my tooth!!”
SW: Where would you like to see your business in three years?
In three years, I expect to continue the growth I have seen recently, probably adding new staff members to my practice
SW: What do you enjoy most about your business?
I know it’s a cliché, but I really do enjoy making people smile. I love when someone leaves my office, beaming from ear to ear, when, before they came to me, never smiled or always covered their mouth with their hand.
SW: Any interesting company traditions?
I take the staff out whenever its someone’s birthday and we always have a nice Christmas party, usually going out to dinner or to my house.
SW: What makes Shannon Waltchack stand out from other CRE firms?
Whenever I have had a problem, which as been rare, S-W has always been quick to take care of the situation in a fair way.